Term and Conditions

1. Our Magical Marketplace

Barbie Store (“we”, “us”, or “our”) operates the website www.discountschild.com, offering:

• Dolls (Baby Dolls, Fashion Dolls, Cloth & Rag Dolls)
• Doll accessories (clothes, furniture, playsets, dollhouses)
• Children’s bedroom furnishings (beds, bedding, decor)
• Black-owned or founded doll brands

Our products are designed to spark imagination and create lasting childhood memories.

2. Enchanting Eligibility

To shop with us, you must:

• Be at least 18 years old or shopping with parental supervision
• Reside in a country we ship to (excluding certain Asian countries and remote areas)
• Provide accurate personal and payment information

3. Ordering Spells

3.1 Placing Orders

When you place an order:

• You’re making an offer to purchase under these terms
• We’ll send an order confirmation email (this isn’t acceptance yet)
• Acceptance occurs when we dispatch your items

3.2 Pricing & Payment

Our payment magic includes:

• Accepted payment methods: Visa, MasterCard, JCB, PayPal
• Prices are in GBP (£) and include VAT where applicable
• We reserve the right to correct pricing errors

4. Return & Exchange Magic

4.1 General Policy

If an item doesn’t cast the right spell:

• 15-day return window from delivery date
• Items must be unused with original packaging and tags
• Proof of purchase required

4.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns of:

• Kids’ Bedding
• Cloth & Rag Dolls (unless defective)
• Personalized/custom items
• Items damaged through normal use

4.3 The Return Process

1. Email [email protected] within 15 days
2. Await return authorization (within 2 business days)
3. Ship to: Returns Department, Barbie Store, 35 North St, Plymouth, GB PL3U 1QY

4.4 Refund Enchantment

Once we receive your return:

• Refunds processed within 5 business days
• Original shipping costs non-refundable (unless our error)
• International refunds may take additional bank processing time

5. Intellectual Property

All content on our website (images, text, designs) is protected by copyright and belongs to Barbie Store or our licensors. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our brand names or logos without authorization
• Reverse engineer any website technology

6. Limitation of Liability

While we sprinkle extra fairy dust on quality control:

• We’re not liable for incidental or consequential damages
• Our total liability is limited to the order value
• We’re not responsible for delays beyond our control (e.g., customs, weather)

This doesn’t affect your statutory rights.

7. Your Responsibilities

As our valued customer, you agree to:

• Provide accurate order information
• Check delivery promptly and report issues within 48 hours
• Use products as intended (dolls and furniture are for play/decoration, not structural support)
• Supervise children with small parts that may pose choking hazards

8. General Magic

8.1 Changes to Terms

We may update these terms occasionally. Continued use means you accept the new terms.

8.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

8.3 Contact Our Fairy Godmothers

For any questions:

• Email: [email protected]
• Post: Customer Service Team, Barbie Store, 35 North St, Plymouth, GB PL3U 1QY